Frequently Asked Questions

Q: Who are the City’s elected officials?
A: (Link to elected officials page).

Q: What are your hours of Operation?
A: Monday – Friday 8am-4pm

Q: Who do I contact when there is a water line break after normal business hours?
A: Contact the Water Treatment Plant at (606) 286-2481

Q: When is the regular monthly council meeting?
A: Third Tuesday of each month. 6:00pm at the Fire Station

Q: How can I contact the Mayor?
A: Call (606) 286-5532 ext. 24 or (606) 255-0146

Q: How can I contact Time Warner Cable?
A: Call 1-866-725-0919

Q: What members are on each board/committee and how can I contact them?
A: (Link to boards & commissions).

Q: When is the Building Inspector available?
A: Only Wednesday’s from 8am-4pm – Call (606) 286-5533 ext. 30

Q: When does Penalty go on the Utility Bill?
A: First business day after the 15th of each month.

Q: When does disconnects begin for any unpaid Utility Bill?
A: Disconnects begin on the 26th of each month.